Frequently Asked Questions

Oakville is located in Austin, Texas. We are located at 7011 W Parmer Ln Austin, TX, 78729.

Explore what's around our neighborhood.

Yes! We offer both agent-guided and virtual tours. Please click here to schedule a tour of our Austin apartments.

To tour our community, we require any prospects over the age of 18 to provide a valid government-issued photo ID.

No, you do not have to make an appointment to tour our community, but it is strongly recommended so that we can ensure that you have dedicated time to learn about our apartment community.

Our Austin luxury apartments provide an elevated living experience with top-notch features and amenities designed for maximum comfort and enjoyment.

Several elements contribute to a luxury apartment, including its prime location, sophisticated design, high-end upgrades, and exceptional services. Oakville embodies all these qualities, offering unparalleled luxury. Discover how the premium amenities at Oakville can make every day effortless and delightful.

Modern interior finishes

Superior customer service with a dynamic office and maintenance team.

Exceptional outdoor spaces

Resort-Style Amenities

To apply for an apartment at Oakville, select one of our 1, 2, or 3-bedroom apartments and click APPLY NOW to start your application online.

All applicants over the age of 18 must be able to pass a credit, criminal, and rental history background screening and must income qualify by making 3 times the monthly rent based off their gross income. Please see our rental criteria and qualifications for more details.

Guarantors are accepted on a case-by-case basis. Guarantors must also complete an application, undergo screening, and meet income requirements. Please see our rental criteria and qualifications for more information. 

No, we do not offer furnished apartments. 

Yes, we offer lease terms between 3-12 months.

Yes. Please contact our leasing team for more information.

Yes, we love your furry friends! We allow up to two pets per apartment home.

Breed restrictions apply. Not approved but not limited to, Pit Bull Terriers, Staffordshire Terriers, Rottweilers, German Shepherd, Presa Canarios, Chow Chow, Doberman Pinschers, Akitas, Wolf hybrids, Mastiffs, Cane Corsos, Great Danes, Alaskan Malamutes, Siberian Huskies. Including any mix of the breeds listed above.

Please contact the leasing office for pet fee and pet rent amounts required for each pet. 

For a list of local veterinarians, grooming and boarding services, pet-friendly restaurants, and nearby dog parks, please visit our pet policy page.

You can conveniently pay your rent online via our Resident Portal. 

The online portal will allow you to pay via debit or credit card with a convenience fee, or pay by ACH payment. ACH payments do not have a fee.

Rent is always due on the 1st of the month. This includes holidays and weekends. 

Rent is due on the 1st of the month and late fees begin on the 4th of the month.

Yes, this is a mandatory requirement.

No, we do not offer cable or internet services.

You are welcome to purchase cable and/or internet from any provider that offers these services in our community.

No, we do not offer on-site recycling.

Oakville is partnered with Parcel Pending, helping residents gain easy 24-hour access to their packages. Packages are not held at the front desk and are not accepted by the office.

Utilities are not included. You will receive an allocated water bill from us on your monthly statement.

Please contact our leasing team for more information.

Residents are responsible for setting up electricity in the leaseholder’s name and gas.

Non-emergency service requests can be easily entered into your online resident portal! 

In the case that you have an emergency maintenance request, you can reach our team at any time to place an emergency service request by calling our office. If you call outside of office hours, please follow the prompt and our on-call emergency service associate will address requests that qualify as an emergency. 

For emergencies that require immediate attention, such as fires, medical situations, or any life-threatening situations, please call 911 directly.

If you find yourself locked out during business hours stop by our office or give us a call. If you are locked out after hours, you will need to contact a locksmith.

We encourage our residents to make their apartment their home. You are allowed to paint, hang pictures, and even mount your TV on the wall. We kindly request that you stop by the office to inquire about community specifics regarding decorating policies.

Parking is first come first served in our open surface lot. Garages and Carports are reserved and are available for an additional monthly fee.  

All residents are responsible for the actions of their guests and guests must follow the applicable lease and community policies.

There is no designated visitor parking, visitors can park in any open space.

Yes, we think friends and family make the best neighbors! 

Please contact the leasing office for more details.

Oakville is located in the Round Rock ISD and is zoned to Jollyville Elementary, Deerpark Middle School, and McNiel Highschool.

For more information, please visit: https://roundrockisd.org/

Uber Eats - Offers a wide range of restaurants, convenience, and delivery options.

Door Dash - Provides delivery from local restaurants, convenience stores, and grocery stores.

Postmates - Delivers food and groceries from various local businesses.

Grubhub - Specializes in delivery from local restaurants and stores in the area.

Instacart - Focuses on grocery delivery from major nearby supermarkets.